Hi I made a mistake by sendin 2 payments the same week. I Called the customer service 4 times and each time I was told different answers.
When I contacted the supervisor she was very rude too. My problem is simple I Meade 2 payment and ask the cistern servic rep to reverse the pavement he ask to send him a copy of my bank statement and a letter even it did I show on there account that they receive the money.
When I called to check if they have received the fax I was told by customer service it wifi take 24 hour to see if we have receive the fax !!!!! What ?
Reason of review: Problems with payment.